Shipping Information

We take great care in preparing each Maeuca order with intention and efficiency. Below is everything you need to know about how your products journey from us to you.

Order Processing

All orders are processed within 2–3 business days. You’ll receive a confirmation email once your order is on its way.

During peak periods or new product releases, please allow an extra day or two for dispatch. We’re a small operation and truly appreciate your patience.

Shipping Rates & Times

We currently ship within Australia via Australia Post.

All shipping rates are calculated at checkout based on your location and selected service.

Tracking

Once your order has shipped, you’ll receive an email with a tracking link so you can follow its progress. If you don’t see it, check your junk or promotions folder — or feel free to contact us.

Sustainable Packaging

Your order will arrive thoughtfully packaged using minimal and recyclable materials. Our goal is to tread lightly — always.

Missing or Damaged Orders

If your package arrives damaged, incomplete, or doesn’t arrive at all, please contact us at info@maeuca.com.au within 7 days of delivery. We’ll do our best to resolve the issue promptly.

Shipping Outside Australia

International shipping is not available at this time. We’re working on it — stay tuned.